Please contact Pre Sales for any questions about our products.

We supply all the normal domains plus many of the exotic domains.
Our specialites are .com , .com.au, .net.au, .org, .co.uk   

Terms and Conditions

Introduction
Whilst Web Hosting Plans aim is to service small to medium businesses with a flexible payment options, Web Hosting Plans do not require that clients advertise our services on their web page thus reducing the value of hard earned paged rank. Be aware that many hosting companies do sneak those links in.
Web Hosting Plans reserve the right to change any terms and conditions and clients will be notified in advance via the email address on file.

Web Site Contents
Web Hosting Plans services are only to be used for lawful purposes based on the laws in Australia, Singapore, United States, United Kingdom and the European Union. Any transmission, presentation or hosting of any information breaching copyright, trademarks, trade secrets, obscenity laws or breaches the law of any of the above named jurisdiction is not allowed. On top of that by using any Web Hosting Plans service you indemnify Web Hosting Plans from any claims.

The following is an example of the above but not limited to :
•Pirated software
•Hacking programs or archives
•Warez Sites
•Illegal MP3 or related audio files
•Spamming Software
•Vip Poster
•Child Pornography High Yield Investment Program (HYIP) sites
•Proxies (including links to proxy websites)

Web Hosting Plans complies with all law enforcement agencies. If Web Hosting Plans notices any of this content on any website hosted by us, the site will be suspended/removed and all monies forfeited until the issues are resolved.

Background Running Programs
Web Hosting Plans do not allow any programs to be run in the back ground. This includes services such as but not limited to IRC related software (bouncers and bots). We may allow programs to run continually in the background as some businesses need this, but they are considered on a one to one basis and an there will be
an extra charge based on the resources used – please contact us in advance.

Banned Scripts
You are free to use any scripts you wish provided they do not affect the normal operations of the servers and they are not mentioned specifically above. From our experience there are some scripts that are commonly known for causing server disruption and include but are not limited to - large cgi-based message forums, chat programs, auctions, and banner exchanges. In the event a script affects normal server and/or administrative operations, Web Hosting Plans reserves the right to disable the account pending resolution.

Intellectual Property Rights
Material accessible to you through Web hosting Plans may be subject to protection under the above named territories copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use the Web Hosting Plans in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the Web Hosting Plans Network. If you use a domain name in connection with the Web Hosting Plans or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.

Defamation
Defamatory speech distributed over the Internet can result in civil liability for the defamer. Web Hosting Plans will not be liable under any circumstances.

Refusal of Service
Web Hosting Plans reserves the right at its sole discretion to refuse or cancel service. Violation of any of Web Hosting Plan’s Rules and Regulations could result in a warning, suspension, or possible account termination. Accounts terminated due to policy violations will not be refunded. Any free domains which have been granted for clients paying annually are released to the client at the end of their hosting period. Domains terminated due to policy violations will not be released to the client.

Spam or Unsolicited E-Mail
You must not use the Web Hosting Plans Network, equipment or any Web hosting Plans email address in connection with the transmission of spam, flames, mail bombs, or substantially similar, unsolicited email messages. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. This prohibition extends to the sending of unsolicited mass mailings from another service that in any way implicates the use of the Web Hosting Network, equipment or any email address. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. For purposes of this provision, merely making one's email address accessible to the public will not constitute a request or invitation to receive messages.
If you are found to have spammed, Web Hosting Plans reserves the right to disable your domain without warning. In addition, Web Hosting Plans may impose a $50 penalty for each spam policy violation. Web Hosting Plans solely reserves the right to refuse or cancel service to known spammers. Lastly, Web Hosting Plans reserves the right to determine what violates this policy. As such, any violation may result in cancellation of services without refund.

Abuse
Any attempts to undermine, slander, libel, threaten, or cause harm to a Web Hosting Plan server, customer, employee, or the company directly is strictly prohibited and is grounds for immediate termination without refund. In addition, we will pursue all attempts to the fullest extent of the law.

Indemnification
The client agrees that it shall defend, indemnify, save and hold Web Hosting Plans (or it's employee's/owners) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against Web Hosting Plans, its agents, its clients, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by client, it's agents, employees or assigns. Client agrees to defend, indemnify and hold harmless Web Hosting Plans against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Web Hosting Plans server; (2) any material supplied by client infringing or allegedly infringing on the proprietary rights of a third party and (3) copyright infringement. Client agrees to limit the liability of Web Hosting Plans to the amount paid for the service.

Free Domain Offers
When this offer is being ran and you have a valid promo code: The terms & conditions for our free domain name offer are plain and simple. We will register the domain name for 1 year on your behalf (Only available for New Clients during sign up). All we ask is that you stay hosting with us for a minimum of 3 months. If you stay for 3 months or longer and then decide to leave you are free to take the domain at no charge. If you do not stay for 3 months you will be required to pay the full price of the domain name before your account can be cancelled.

Refund and Cancellation Policy
For payment, Web Hosting Plans accepts Visa, MasterCard, direct deposit, Australian Denominated Cheques or PayPal. Web Hosting Plans invoices exclusively via e-mail. Web Hosting Plans does not send out invoices via postal services.
You may cancel your account at any time and receive a full refund (excluding any setup fees or domain name registrations fees incurred) if cancelled within our thirty (30) day money-back guarantee period. To receive this refund, you may not be on a custom package of any sort. You must be on one of the pre-created packages by Web Hosting Plans that is listed on our site. You may cancel for any reason. Refunds are not available if the account has violated any terms on this page.
If after thirty (30) days you wish to cancel your hosting account, you will receive no refund of any monies already paid to Web Hosting Plans.
However, if the client cancels fifteen (15) days before recurring monthly billing date client will not be billed for the next month and all payments thereafter will be cancelled with immediate effect.
No refunds are available on SSL Certificates, Domain registrations and transfers or Dedicated server and VPS payments.

Late Payment
Please note
All Payments are done automatically monthly.
Any account whose payment status is not current as of the start of the next billing period is deemed late. Generally, clients are given a 10 day grace period after which the account is put on suspension. Once the invoice is late a late fee of $10 will be automatically added to the invoice.
You will receive a payment reminder everyday from the start of your payment due date. If after 30 days payment has not been received or we have not been contacted regarding payment, your account will be terminated without any further notice. Reactivation of closed accounts due to delinquency incurs a $15 reactivation fee as well as payment of the balance due in full. For late payments please contact support to arrange payment.

Cancellation
Please contact support to have your account cancelled. Please include your Name, domain name, username, password and your reason for canceling.

Ip limits
Seo ip limit - Accounts can only use the alloted amount of ip's that come with a package to use toward seo. If your package does not come with an ip you will be allowed only 1 ip address for seo. Ip's used for ssl's and valid uses will never been turned down. If found frauding ip's for seo past these limits the account(s) will be up for suspension and or termination. Domains with a dedicated IP must be pointed to our servers else risk the dedicated IP being removed from the account.
Ip class's - Web Hosting Plans cannot promise that we will be able to provide different ip classes on a single server. If we so happen to get more then one class this can be done. This all depends on what is available from our datacenter.
Due to a shortage of IP addresses around the world each dedicated IP must be requested via support and will only be given if the requester has a complete and valid reason. Dedicated servers will be charged a one time fee of $10 for each order.

Account Restorations and Transfers
We at Web Hosting Plans will gladly provide up to 10 account restorations and up to 5 account transfers per month, per account. After this we will impose a $5 charge on a per-transfer basis. However, if you are a new client (less than one month with service), you can have up to 50 accounts transferred for free. After the first 50 transfers the same $5 per transfer fee will apply to each additional transfer.

Unlimited Hosting Package Terms
The use of the any Fair Use (unlimited) disk space or bandwdith package is subject to the following terms
1. All accounts must have valid, working websites, and not violate any previously subscribed terms
2. Accounts are not for use of mass storage of backups, files, audio, video, zip files, or similar
3. Accounts are not for the use of mass distributing of files such as torrents or mirrors
4. Accounts are not for use of streaming servers
5. Any accounts found to violate these terms may be suspended without notice until the account holder agrees to resolve the issue.

Server Limits
• 25% cpu and or memory for 3 minutes.
• Combined 5% CPU & RAM over 24 hours.
• 250 email limit per domain per hour.
• 50 concurrent database connections at one time.
• Apache threads to be open no longer then 999 seconds.
• Php upload limit of 15 megs.
• Max php session time of 300 seconds or less.
• Limits are subject to change at anytime.

What this means is that your bandwidth is unlimited however if you have a website that is as popular as some of the most famous then there will be so much traffic that the servers CPU (whilst state of the art) will go over these limits. So like everyone else there is a limit to unlimited.

Disclaimer
Web Hosting Plans will not be responsible for any damages your business may suffer. Web Hosting Plans makes no warranties of any kind, expressed or implied for services we provide. Web Hosting Plans disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Web Hosting Plans and its employees.
Web Hosting Plans keeps daily backups of their shared and reseller servers. No backups are stored or provided for Virtual Dedicated Servers, or Dedicated Servers. While Web Hosting Plans tries its best to keep recent working backups, we are unable to provide any guarantee for the accuracy, date, or integrity of its backups. Web Hosting Plans can accept no responsibility for any loss of data or consequences arising from this. Web Hosting Plans always advises clients to back up their site data regularly for their own protection.
Finally, Web Hosting Plans wishes to emphasize that in accepting services, clients indemnify Web Hosting Plans for the violation of any law or Web Hosting Plans policy, that results in loss to Web Hosting Plans or the bringing of any claim against Web Hosting Plans. This means that if Web Hosting Plans is sued because of activities of the client that violate any law, or this policy, the client will pay any damages awarded against Web Hosting Plans, plus costs and reasonable legal fees.
Failure to comply with any of our terms & conditions will result in grounds for immediate account deactivation.
Web Hosting Plans reserves the right to change, edit, or update the policies contained in this document, along with the content on our website at any time for any reason without notice.